Aura: What I can do for you.

I am here to help you

Ask me to watch the game, look for a serie, check your bill, raise an issue or check your list of activities.
These are some of the things I can do for you.

"Hello Aura, what do you recommend I watch tonight?"

I make recommendations based on your tastes, I adapt to you. Talk to me through the Movistar Plus+ App and ask me to watch the football match or record an episode of your favourite series to watch later. Don't miss a thing.

Hello Aura, what do you recommend I watch tonight?

I recommend the last episode of 'El Embarcadero'.

Great! Send it to the TV.

Sending episode 7 of 'El Embarcadero' to the TV.

"OK Aura, call mum"

I can make calls, record a message on the answering machine, or answering a phone call using your voice. Talk to me through the new Movistar Home device from your sofa and ask me to do it for you. See what we can do together.

OK Aura, do I have any messages?

Mum has called you three times. Do you want to return her call?

OK Aura, I want to call her back

Calling mum....

"Hey Aura, show me my bill."

Would you like to know how much you have spent this month? Check the expenses on your bill and let me show you new data plans, it’s that easy.

Control your balance at all times.

Aura, how much have I spent this month?

You have spent €8.10 on calls. The bill will close in 5 days and your current total is €22.10

Let me know if I get to €24 before the end of the month.

Of course, I’ll let you know.

"OK Aura, how much data do I have left on my phone?"

You can check your current consumption. If you're running out of data I’ll let you know before it happens, and I can offer you a new bonus if you want to expand your rate.

Don't end up without data.

Hi, at this rate you'll run out of data. Should I show you?

Yes, show me.

This is your monthly consumption. Would you like to see how you can continue to navigate at maximum speed?

Perhaps later, let me know when I get to 4.8 GB.

"Aura, can you remind me how much activity I've had in my services this month?"

I show you the list of things you've done with the services you’ve contracted with us: get to know your bill, set up your data rate or raise an issue. You decide.

Hi, your incident is resolved. Verify that your Internet connection is working properly.
Do you want to close it?

Yes, close it; everything is in order.

"Hello Aura, can you show me the detail of my contracts?"

Ask me to show you what is included in the package you have contracted: data, landline and mobile calls, gigabytes, mobile lines... I'm here to help you, it’s that easy and comfortable.

Aura, what do I have included in my contract?

Your contract includes two mobile lines, fibre Internet and a landline. Do you want to know some detail?

Yes, tell me what I have contracted in each mobile line.

These are the terms of your mobile lines. Would you like to make any rate changes?

No, thanks.