TELEFÓNICA DIGITAL ESPAÑA, S.L.U. as the owner of the aura.telefonica.com website, informs you that the companies of the Telefónica Group promise to respect the privacy, secrecy and security of their users’ personal data, in accordance to the established Regulation (UE) 2016/679, General Data Protection Regulations.
We will not use your data in an unexpected, obscure or abusive way.
When we gather your personal data through our website you will be conveniently informed about: who handles your data, what purpose it is used for, what the legitimacy of data processing is based on, the possibility of exercising your rights and other information of interest. Moreover, your data will be cancelled according to the defined policy retention, of which you will be informed about. In any case, also when you request it, by exercising your cancellation right.
We will seek your consent whenever necessary and we will give you the necessary tools so that you can access and update your personal information, as well as decide how to manage your data, by selecting the purpose of how we can process it.
We take care to guarantee the security, secrecy and confidentiality of your data. For this reason, as part of our promise and in compliance with the legislation in force, we have adopted the most demanding and robust security measures and technical resources to avoid the loss, misuse or unauthorized access of your data. We commit ourselves to keeping your data secret and also guarantee our duty of keeping them secure, by adopting all of the necessary and reasonable measures that will avoid their unauthorized alteration, loss, processing or access, in agreement with the applicable established legislation.
Feel free to contact us about any doubts which may arise in regard to this privacy policy at: digitalconsumer-gdpr@telefonica.com and we will be happy to help you.
The Company responsable for the processing of your data is:
Name: TELEFÓNICA DIGITAL ESPAÑA S.L.U.
CIF: B-83188953
Address: c/ Gran Vía 28, 28013, Madrid
The data that you provide us with when completing the registration forms, such as your name, last name and e-mail.
Directly from you, when you complete the registration forms.
Telefónica Digital processes your data for the following purposes:
Event management: we need to process your data to manage your assistance and facilitate access to the events venue. In addition, in many cases we will send you an evaluation survey that allows us to improve to offer you a higher quality service and a better user experience.
Newsletter delivery: If you have decided to subscribe to our newsletter we will process your data to manage the shipment periodically.
Sending information about our products and services: If you have requested information about our products we will process your information to send information to the address you have indicated.
Help request forms: If you have any questions or doubts and have contacted us through the help section of our website, we will process the information you have provided to contact us and resolve your requests.
We will store your data until you tell us that you do not want to continue receiving our communications. In addition, we make it easy for you to manage the cancellation of our communications.
Only Telefónica Digital España S.L.U. has Access to your data. In case we share your information with third parties (for example, event sponsors) we will inform you adequately and collect the necessary authorizations to do so. Said access will only be for lawful purposes and during the period of time that is strictly necessary.
Access, rectify suppress or request the portability of your data, as well as other rights and management options available such as opposition to the processing.
In addition, to facilitate the exercise of your rights we have designed a website in which you can easily exercise them.
In any case, If you have any questions you can always reach us at the following address: digitalconsumer-gdpr@telefonica.com
Finally, in case you do not agree on how to treat your data you will have the right to file a claim with the national control authority, by contacting the Spanish Data Protection Agency, whose contact information is as follows:
Agencia Española de Protección de Datos
C/ Jorge Juan, 6 – 28001 Madrid
Phones: 901 100 099/91 266 35 17
TELEFÓNICA DIGITAL ESPAÑA S.L.U. guarantees the security, secrecy and confidentiality of your data, communications and personal information adopting the most demanding and robust security measures, and putting at your disposal the tools and functionalities that allow you to control them.
