Hello, I’m Aura,
Telefónica’s artificial intelligence


I was born to help you manage your digital life with Telefónica in a natural and simple way.
Shall we get started?

My superpowers

Talk to me anytime, anywhere and anyway, through your voice or via text. I learn the language of people so that you don’t have to learn the language of machines.

I make the difficult easy

I make the difficult easy

With me, you will be able to do more things in less time and in a simpler way.

I’m your Aura

I’m your Aura

Because you are unique, I offer personalized answers to what you need.

I have initiative

I have initiative

My relationship with you allows me to know your needs better, and in the future anticipate them.

What I can do for you

I can help you in your relationship with Telefónica.
Discover what things I can do for you with the Movistar, O2 and Vivo services that you are signed up to.

"Hi Aura, what do you recommend I watch tonight?"

I make suggestions based on your preferences, I adapt to you. Ask me to watch the soccer game or record the new episode of your favorite series. Don’t miss anything!

Micro
Aura, record Episode 1 of Star Wars:
The Phantom Menace
Aura logo
Of course! Recording Episode 1. Do you want to record the rest of episodes?
Star Wars: The Phantom Menace
Micro
Yes, record them all
Aura logo
Recording all episodes of Star Wars
Star Wars
Replay

"Hey Aura, how much mobile data do I have left?"

If you’ve used all of your mobile plan, I will let you know before it happens and offer you additional data if you wish to refill your account. Don’t go without connection!

Aura logo
Hi, at this rate you're goint to run out of data. Shall I show you?
Micro
Yes, show me
Aura logo
This is your monthly consumption. Do you want to know how to keep browsing at max speed?
Data management
Micro
Perhaps you can let me know later when
I reach 950 MB
Replay

"Aura, create a Wi-Fi for my guests"

Did you invite people over? Ask me to create a Wi-Fi for guests. The more you ask me, the better I know what you need. Let me do it for you! 

Micro
Aura, I want to share my Wi-Fi
with my guests
Aura logo
Ok!
I've created a network called Guests_home
Configured Wi-Fi
Micro
Got it, what's the password
Aura logo
3njoyyourd1nner
Replay

"Aura, can you show me my activity for this month?"

I can also show you the list of things you have done with your Telefónica services: know your expenses, configure your data plan or solve your incidences. You decide!

Aura logo
Hello, your incidence has been resolved. Check that your Wi-Fi connection is working correctly. Do you wish to close it?
Incident Record
Micro
Yes, close it. Everything is fine
Replay

Coming soon

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