Aura: A sua privacidade nas suas mãos

Before completing the form, we inform you that Aura (TELEFÓNICA DIGITAL ESPAÑA S.L.U.) will process the personal data you provide us in accordance with the General Data Protection Regulations in order to answer the questions you ask us and in such case contact you to send you the information that you require about your doubts or our services. We have implemented the necessary security measures to guarantee your protection. Also, we inform you that our Poppulo provider is located in Ireland and guarantees the treatment of your data in a secure way since it is a Privacy Shield certified entity.

We will store your data for the time necessary for this management and we will put at your disposal tools that allow you to select for what purposes we can treat them, withdraw your consent at any time and exercise your rights as a user (access, opposition, modification, deletion and portability). In any case, we remind you that if you do not agree with our policy, you can inform the AEPD.

To exercise your rights, you can contact us by sending an email to the following address along with your photocopy of your ID: digitalconsumer-gdpr@telefonica.com. If you have any question or problem, you can use the same address to contact us.